Quick Answer: Can Print But Cannot Scan?

How do I fix my printer that won’t scan?

How to Fix an HP Printer That Doesn’t ScanCheck Platform Compatibility.

Reset the Printer.

Reinstall the HP Printer Software.

Open the HP Print and Scan Troubleshooter.

Check that the Windows Image Acquisition Service is Enabled.

Turn Off Windows Defender Firewall.

Reset the HP Printer & Scanner to Factory Default Settings.More items…•.

How do I get my printer out of error state?

How do I get my printer out of an error state?Make ports settings changes. Press the Windows logo key + R on your keyboard > type devmgmt.msc and hit Enter to open the Device Manager. … Make sure that your printer is Online. … Reinstall the printer driver. … Set the Print Spooler service to automatic. … Update Windows.

How can I get my Brother printer back online?

How to Bring an Offline Brother Printer OnlineClick on the Start button on your computer, and then click on the Devices and Printers option.Now right-click your Brother printer icon and click on the See What’s Printing option on your screen.Click on the Printer option at the top of the window > look for the check mark in front of the Use Printer Offline option.More items…•

Can print but Cannot scan brother?

Check Firewall settings Firewalls or other security software could cause your Brother printer not to scan as it may reject the network connection needed for the network scanning software to work properly. To resolve this, disable the firewall from your computer and try to scan again.

Why is my printer connected but not printing?

First, make sure the printer is on and has paper in the tray. … Next, check to make sure the printer cable is properly connected to both the computer and the printer. If you still can’t print, check to make sure the printer is not set to offline mode. Go to Start, Printers and Faxes.

How do I reset my HP printer?

1 Restore DefaultsFrom the screen on your printer, navigate to Setup.Tap Tools.Tap Restore Defaults.Tap Yes.The printer will restart.Once restarted, your printer will have been reset to factory default settings.

How come when I click print nothing happens?

A common issue is that after clicking Print, the Print Settings window disappears, and nothing happens. No printout is generated. The #1 reason this happens is because pop-ups are blocked by the internet browser. … If printouts can be made from another application then pop-ups are likely blocked.

Why is my printer not responding to my computer?

Check your antivirus and firewall. In some cases, the Printer not responding message can appear due to your antivirus or firewall. This usually occurs if you’re using a Wi-Fi or network printer. To check if your antivirus is the problem, we advise you to disable it temporarily and check if that helps.

How do I get my HP printer to scan?

Scan by using the HP Scan software (Windows)Load the document in the document feeder or on the scanner glass according to the indicators on the printer.Open the HP Printer Assistant. … In the HP Printer Assistant, select Scan, and then select Scan a Document or Photo.Adjust the settings if necessary.Click Scan.

How do I enable my HP printer to scan?

Enable scanning to a computer (Windows)Open the HP Printer Assistant. Windows 10: From the Start menu, click All Apps, click HP, and then select the printer name. … Go to the Scan section.Select Manage Scan to Computer.Click Enable.

What do I do if my HP printer won’t print?

Make sure your devices are properly connected with each other, and the network or the cable you use to connect these devices is normal. You can also try restarting your HP printer. Turn it off completely and unplug the power cord, leave it for a couple of minutes, and then plug the cord back and power on the printer.

Why can’t I scan to my computer?

Check the Connection Check the cable between the scanner and your computer is firmly plugged in at both ends. If possible, switch to a different cable to test for problems with the existing one. You can also switch to a different USB port on your computer to check if a faulty port is to blame.

Why is the Brother printer not printing?

The most common reason a networked Brother machine may stop printing, is because the connection between the computer and the Brother machine is lost. This can occur as a result of wrong settings or configuration of the printer driver. There are several basic troubleshooting steps you can take to resolve this issue.

How do I get my Brother printer to scan?

Method 1: Windows FAX and ScanLoad your document on to your Brother machine.(Windows 8) … Click Windows Fax and Scan.Click New Scan.If you have multiple imaging devices installed on your computer, choose your scanner and click OK.Set scanning options, and then click Scan.The scanned image will be displayed.

How do I troubleshoot my printer?

Microsoft Windows usersOpen the Control Panel.Click or double-click the Printers, Printers and Fax, or Devices and Printers icon.Right-click on the printer you want to test and select the Properties or Printer Properties option. … In the printer’s Properties window, click the Print Test Page button.More items…•