Quick Answer: How Do I Diagnose My HP Printer Problems?

How do I bring my HP printer back online?

Search Windows for devices, and then click Devices and Printers from the list of results.

Right-click the name of the HP printer that is active (not grayed out), and then select Set as Default printer.

Try to print.

If the printer remains offline, continue to the next step..

Why isn’t my HP wireless printer printing?

First, try restarting your computer, printer and wireless router. To check if your printer is connected to your network: Print a Wireless Network Test report from the printer control panel. … Ensure your wireless router is turned on and functioning properly.

How do I clear the print spooler?

How to Delete Files from the Windows Print Spooler DirectoryStop the spooler service.Navigate to %SystemRoot%\System32\spool\PRINTERS, on most systems this will be the path C:\Windows\System32\spool\PRINTERS.Delete all flies in this directory.Restart the spooler service.

How do I reset my HP wireless printer?

1 Restore DefaultsFrom the screen on your printer, navigate to Setup.Tap Tools.Tap Restore Defaults.Tap Yes.The printer will restart.Once restarted, your printer will have been reset to factory default settings.

Why is my printer connected but not printing?

First, make sure the printer is on and has paper in the tray. … Next, check to make sure the printer cable is properly connected to both the computer and the printer. If you still can’t print, check to make sure the printer is not set to offline mode. Go to Start, Printers and Faxes.

How do I fix a print queue issue?

How to fix stuck printer queue on PCCancel your documents.Restart the Spooler service.Check your printer drivers.Use a different user account.

How do I clear my HP printer queue?

Click Devices and Printers. Double-click the printer icon to open the window, right-click the print job that you want to cancel, and then click Cancel.

What do I do when my printer is not printing properly?

What to Do When Your Printer Won’t Print a DocumentCheck Your Printer’s Error Lights. … Clear the Printer Queue. … Solidify the Connection. … Ensure You Have the Right Printer. … Install the Drivers and Software. … Add Printer. … Check that Paper Is Installed (Not Jammed) … Fiddle with the Ink Cartridges.More items…•

How do I fix a HP printer that is not printing?

Resolving Print jobs stuck in queue and other printing problems using the HP Print and Scan DoctorDownload the HP Print and Scan Doctor.Run HPPSdr.exe from the download location on your computer.Once HP Print and Scan Doctor is open, click Start, and then choose your printer.Click Fix Printing.

Why is my HP printer not printing anything?

1) Make sure your HP printer has enough paper in the paper tray. If there is paper then make sure none of it is stuck or jammed in the paper feed. … New HP printers will easily display the ink levels or if there is an ink issue on the front screen of the HP printer.

How do I clear the print spooler on my HP printer?

The Services menu opens. Right-click Print Spooler and select Stop. After the service has been stopped, close the service window and use Windows Explorer to browse to C:\Windows\System32\Spool\PRINTERS. Delete all files inside the PRINTERS folder.

What are the common problems of printers?

10 Most Common Printer Problems SolvedMy printer won’t print. … My printer claims it’s running out of ink, but I still can print. … I can’t print from my mobile device to my printer. … Wi-Fi printing takes too long. … My printer’s too slow. … It costs too much to print. … The printed text looks lousy. … My inkjet’s photos look lousy.More items…•

How do I fix the print queue on my HP printer?

Turn off the printer using the power button and then unplug the printer power cord from the power outlet. In Windows, search for and open Services. In the Services window, right-click Print Spooler, and then select Stop. After the service stops, close the Services window.

How do you diagnose a printer problem?

Unplug and restart your printer.Check cables or wireless connection.Uninstall and reinstall your printer.Install the latest driver for your printer.Run the printing troubleshooter.Clear and reset the print spooler.Fix printer problems after updating Windows 10.Change a printer’s status to “online”