Quick Answer: How Do I Troubleshoot My HP Printer?

How do I reset my HP wireless printer?

From the home screen of your printer control panel, touch the Wireless icon .

Touch the Setup icon .

Touch Restore Network Defaults or Restore Network Settings, and then touch Yes to confirm your selection..

How do I update my HP printer?

Install updates through the HP Smart app Use the HP Smart app for Windows, Android, Apple iOS, and Mac to check for and install printer updates. Download and install the HP Smart app on your computer, smartphone, or tablet if you have not already installed it.

Why is my HP printer not printing clearly?

To resolve most print quality issues, use genuine HP cartridges, and in some cases, you might need to allow the printer to complete the automatic servicing routine. Check the paper and print settings to make sure that they are correct for the print job, and clean the cartridges and printhead.

How do you reset your printer settings?

How do I reset the printer settings to the default settings?Press the Menu/Set key on the control panel.Press up or down navigation key to select Printer and press Menu/Set.Press up or down navigation key to select Reset Printer and press Menu/Set.Press 1 to select “Yes”.

How do you reset a wireless printer?

To do this, power down the printer and then unplug the power cord from the wall. Wait for a minute, then plug the printer back in and power it back up. Wait for the cartridges to center, and then try printing again. If your issue persists, you can also try resetting the printer to the default or factory settings.

Why won’t my HP printer connect to my computer?

Make sure the printer, router, and computer are on. Make sure the computer and printer are connected to the same wireless network. Disconnect any USB or Ethernet cables from the printer. On the printer control panel, touch the Setup, Network, or Wireless menu.

How come when I click print nothing happens?

A common issue is that after clicking Print, the Print Settings window disappears, and nothing happens. No printout is generated. The #1 reason this happens is because pop-ups are blocked by the internet browser. … If printouts can be made from another application then pop-ups are likely blocked.

How do I reset my HP printer?

1 Restore DefaultsFrom the screen on your printer, navigate to Setup.Tap Tools.Tap Restore Defaults.Tap Yes.The printer will restart.Once restarted, your printer will have been reset to factory default settings.

How do I run a diagnostic on my HP printer?

Download HP Print and Scan Doctor.Run HPPSdr.exe from the download location on your computer.Once HP Print and Scan Doctor is open, click Start, and then choose your printer.Depending on the problem, click either Fix Printing or Fix Scanning.Test results are displayed with icons:More items…

How do I troubleshoot a printer problem?

Unplug and restart your printer.Check cables or wireless connection.Uninstall and reinstall your printer.Install the latest driver for your printer.Run the printing troubleshooter.Clear and reset the print spooler.Fix printer problems after updating Windows 10.Change a printer’s status to “online”

Is there a reset button on HP printers?

In the case of the HP Officejet Pro all you have to do is to : Turn the printer on, if it is not already on. … To restore the printer to the original network settings on the printer control panel, press and hold the Wireless button and the Cancel button together, approximately five seconds, and then release the buttons.

How do I fix printer in error state?

How do I get my printer out of an error state?Make ports settings changes. Press the Windows logo key + R on your keyboard > type devmgmt.msc and hit Enter to open the Device Manager. … Make sure that your printer is Online. … Reinstall the printer driver. … Set the Print Spooler service to automatic. … Update Windows.

Why is my wireless HP printer not printing?

First, try restarting your computer, printer and wireless router. To check if your printer is connected to your network: Print a Wireless Network Test report from the printer control panel. … Ensure your wireless router is turned on and functioning properly.

Why is my wireless printer not responding to my computer?

Outdated printer drivers can cause the Printer not responding message to appear. However, you can fix that problem simply by installing the latest drivers for your printer. The simplest way to do that is to use the Device Manager. Windows will try to download a suitable driver for your printer.

Why is my printer connected but not printing?

First, make sure the printer is on and has paper in the tray. … Next, check to make sure the printer cable is properly connected to both the computer and the printer. If you still can’t print, check to make sure the printer is not set to offline mode. Go to Start, Printers and Faxes.

What do I do if my HP printer won’t print?

Make sure your devices are properly connected with each other, and the network or the cable you use to connect these devices is normal. You can also try restarting your HP printer. Turn it off completely and unplug the power cord, leave it for a couple of minutes, and then plug the cord back and power on the printer.

What are the common problems of printers?

10 Most Common Printer Problems SolvedMy printer won’t print. … My printer claims it’s running out of ink, but I still can print. … I can’t print from my mobile device to my printer. … Wi-Fi printing takes too long. … My printer’s too slow. … It costs too much to print. … The printed text looks lousy. … My inkjet’s photos look lousy.More items…•

How do I unlock my HP printer?

Do one of the following:Click Lock All to lock all the print settings.Click the lock icon to lock a specific print setting.Click Unlock All to unlock all the print settings.Click the lock icon to change it to the unlock icon for a specific print setting.

How do I completely reset my HP laptop?

Turn on your HP laptop, then immediately press the F11 key repeatedly until the Choose an option screen appears. Click Troubleshoot. Click Reset this PC. Select an option, Keep my files or Remove everything.